STEL Order

STEL Solutions is a provider of software solutions for the Field and Home Services industry, with over 10 years of experience. Based in southern Spain, its main product is STEL Order, which helps over 5,000 clients across more than 100 countries streamline their businesses and simplify their lives every day. STEL Order is a comprehensive field service management software that provides a fully integrated approach to managing home service businesses. It eliminates the need for multiple software solutions for different aspects of operations and management. STEL Order provides a single location to organize jobs, work orders, scheduling, dispatch, invoicing, expense tracking, accounting functions, and much more. Its unified platform is capable of delivering real-time information to all users with simultaneous access across multiple platforms and locations, even when offline. When field workers use STEL Order to complete a work order, they can immediately generate an invoice and collect payment from the customer on their mobile device utilizing integrations with industry-leading payment processing platforms like Stripe and PayPal. This information and documentation are available in real-time to other users regardless of the device, OS, or location used to access STEL Order (cloud-based iOS, Android, and web apps). A work order can be generated from a job request and assigned to a field tech who is notified on the app, ensuring end-to-end document traceability. The notification includes the job site, parts needed, contact information, and any other pertinent details. The tech can contact the customer directly through the app prior to arriving or schedule the visit for a later date, and include other team members on the event using the shared calendar feature. STEL Order can be used to monitor the status and location of technicians using the integrated calendar and GPS tracking functions. It ensures that no service maintenance contract falls through the gaps with advanced asset management, including the ability to automate tasks and notify both the main office and technicians of pending service needs. Users can customize templates and invoicing processes to meet unique business needs. With STEL Order, users can contact dedicated account managers via phone, chat, and email to solve any issues. A full library of videos and support articles is available to ensure a smooth onboarding process, as well as regularly scheduled workshops with STEL Order's top-rated Customer Happiness team.