Trainn

Tags:

Customer Education Software Work Instructions Software Video CMS Software Video Communications Software

Trainn is a Customer Education platform for SaaS companies of all sizes to onboard and train customers, at scale, using product training & how-to videos, feature walkthroughs, and a dedicated customer training Academy. Trainn believes that happy customers aren’t born; they are trained. Customer Education is the sure-shot way to drive product adoption, retention, advocacy, and sustainable revenue growth. The Trainn platform comprises: 1. A complete video tool kit to create, edit and share a variety of product videos 2. A zero-code Academy builder with an in-built Video Authoring toolkit and course builder 3. Video analytics to track video engagement, viewer behaviors, and learners' progress 4. Integrations to connect your video insights to CRM apps and 1000s more through Zapier What sets Trainn apart? > Trainn is the only platform built for video-led customer education > One place to create videos, edit, embed across channels and track performance > Support for omnichannel video distribution > Zero-code Academy builder Features of Trainn Video Tool-kit ** Chrome extension: Turn the Chrome plugin on, walk through your screen, and let Trainn capture your step-by-step actions into a perfect video. - Create product walkthroughs - Create how-to videos for your knowledge base and help center - Create instant screen records - Create training courses for Customer Academy ** Slide-by-Slide Video Editor: - Automatically turn your script into voice overs - Add voice-overs and subtitles in different languages - Use text and shapes - Add spotlights to highlight sections - Blur sections you want to hide - Customize videos with your brand logo, color, theme ** Omni-channel Video Distribution: - Share videos in just one click - Place how-to videos in knowledge bases and help centers - Publish a Video hub with tracking enabled - Host your own Structured Learning Center ** Video Analytics: - 360-degree video performance dashboard - Learner-based tracking for audience viewing trends - CRM integrations for wholistic video insights ** Customer Academy: - In-built Video Authoring software - Course builder to design courses, chapters, lessons, certifications - Quiz builder to generate assessments and quizzes - zero-code Academy builder

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