Zoho Desk

Tags:

Contact Center Knowledge Base Software Complaint Management Software Customer Communications Management Software Customer Self-Service Software Digital Customer Service Platforms Help Desk Software Live Chat Software Social Customer Service Software

Zoho Desk can help businesses manage customer communication over the phone, email, live chat, SMS text, social media, and more. It also helps you assign calls to your agents based on their department or team, automatically route calls to agents that the customer is familiar with, and enables you to maintain consistency of service to build meaningful customer relationships. Hook up your customer service number with Zoho Desk, and make/receive calls in-app.

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